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FREQUENTLY ASKED QUESTIONS

WHAT CAN I EXPECT MY READING TO BE LIKE?

Each reading is a conversation between you, me and Spirit. We typically go over three major topics (finances, romance, career, health, etc.) during your reading. At the end I ask if you have any specific questions for Spirit.

CAN I RECORD MY READING?

Yes, you can record the audio of your reading. Many clients like to take notes during their reading, so that's an option as well.

HOW LONG DOES EACH READING SESSION TAKE?

Each reading takes about ten to fifteen minutes over the booked time. So for example, a half hour reading can take up to 45 minutes total. This extra time is for my introduction and to accept payment for the reading. It does not cut into your reading time.

DO YOU OFFER REFUNDS?

All readings are non-refundable.

CAN YOU DO READINGS OVER THE PHONE OR ONLINE?

I do offer readings by phone or video chat. The cost for the phone or virtual reading is the same as an in person reading. There is no difference between an in-person reading or a virtual/phone reading. I do the reading exactly the same as I would for an in-person reading.

ARE YOU A TRANCE MEDIUM?

No, I am not a trance medium. I am a conscious medium. This means that I am completely aware of what is happening during your reading. I don't go into a trance state for your reading.

 CAN YOU COMMUNICATE WITH ANIMALS THAT HAVE PASSED?

I am able to see animals that have passed. I see them the same way I see Spirit. While I don't specialize in animal communication, occasionally they have come through with messages for their humans. 

 CAN YOU PREDICT WHEN A PERSON IS GOING TO DIE?

I cannot predict when a person is going to die. That's not for me or any person to say when a person's time is up.

Psychic Medium Jess Kolner
Cancellation Policy

A credit card number is required to be on file for cancellation fee only. The credit card on file will only be charged in the event you cancel with less than 24 hours notice and don't reschedule or if you don't show up to your scheduled reading. If you cancel your reading with less than 24 hours notice and don't reschedule, you will be charged a 50% cancelation fee. If you do not show up to your scheduled reading, either in-person or virtual, you will be charged in full for the reading.

518-339-0930

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